Help with ConsoleMouse in ChatGPT and Claude
This page covers the ConsoleMouse plugins for ChatGPT and Claude and the helper server mcp.consolemouse.com. To import a profile the assistant writes for you, you need ConsoleMouse 0.5.0 or later.
Contact
Write to [email protected]. Please tell us:
- which assistant you use (ChatGPT or Claude) and where (web, desktop app, phone),
- which way you use it (plugin or helper server),
- your ConsoleMouse version and your system (Windows, macOS, Linux or Raspberry Pi),
- what you asked for, what happened and any error message.
If an import code does not work, you can send it to us; it contains only your profile. Do not send passwords, console PINs, pairing data, licence keys, complete chat exports or information about your health.
Common problems
- The app rejects the import code. Check that ConsoleMouse is up to date; import codes need version 0.5.0 or later. The preview in the app shows what is wrong.
- Claude does not use the ConsoleMouse skill. In Claude’s settings, check that the setting for code execution and file creation is turned on (skills need it) and that the ConsoleMouse plugin is enabled.
- The helper server does not answer. The plugin still works without it; the assistant writes the import code itself.
Remove it at any time
Remove the plugin in ChatGPT or Claude where you added it, and the connector in Claude’s connector settings. Your profiles stay in ConsoleMouse.
Accounts, billing and chats
Accounts, billing and chats in ChatGPT or Claude are handled by OpenAI or Anthropic. Contact them for these.
Security issues
Security issues with the plugins or the helper server: write to [email protected]. Please do not publish details until we have answered.
We answer as quickly as we can but do not promise response times.
Privacy: AI assistants (ChatGPT and Claude) · Terms of use for the ConsoleMouse plugins · ConsoleMouse support