Terms of sale for ConsoleMouse
1. Seller and scope
1.1 The seller is naKlaro e.U., owner Stefan Mueller, , company register number , e-mail ("we"). The details required by § 5 of the Austrian E-Commerce Act (ECG) are also on the contact page.
1.2 These terms apply to every purchase of ConsoleMouse on consolemouse.com. One licence key unlocks ConsoleMouse on Windows, Mac (Apple Silicon), Linux and Raspberry Pi. A purchase of ConsoleMouse on Steam is made with Steam under Steam's terms, not these, and does not include a licence key from consolemouse.com.
1.3 These terms address consumers and businesses. Mandatory consumer rights (in particular under the Austrian KSchG, FAGG and VGG) remain unaffected; where these terms would deviate from them, the law applies.
2. Product
2.1 ConsoleMouse is digital content that is not supplied on a tangible medium. You receive a licence key that unlocks the ConsoleMouse software on Windows, Mac (Apple Silicon), Linux and Raspberry Pi. You download the software free of charge from the address we give on the shop page, on the success page and in the confirmation e-mail.
2.2 Requirements: Windows 11 (64 bit); macOS 12 or newer on a Mac with Apple Silicon; a 64 bit desktop Linux; or Raspberry Pi 2 (v1.1 or later), Pi 3, Zero 2 W, Pi 4 or Pi 5 (not Pi 1, the first Zero or Pico). You also need your own PS5 or Xbox on the same home network and a PSN account (PS5) or Microsoft account (Xbox). On a Raspberry Pi you additionally need a USB mouse and keyboard, power, a TV, and a phone or computer with a browser for the setup page; there ConsoleMouse uses TV Play only.
2.3 On Windows, Mac and Linux the app checks the key offline; activation there needs no internet connection. On a Raspberry Pi, activation needs an internet connection (section 6); after activation the software runs there without internet.
2.4 ConsoleMouse is an independent product. It is not connected to or approved by Sony, Microsoft, Raspberry Pi Ltd or Take-Two. Use of your console and your accounts is governed by those providers' terms. We cannot guarantee that the console makers' Remote Play features stay unchanged.
3. Conclusion of contract through Stripe Checkout
3.1 The product presentation on consolemouse.com is not a binding offer; it is an invitation to order.
3.2 When you click "Buy" on the shop page, you are taken to Stripe Checkout, a payment page run by Stripe (Stripe Payments Europe, Ltd., Ireland). There you enter your billing address and payment details and review the product and price. You can correct your entries until you submit (§ 10 ECG).
3.3 By clicking the payment button in Stripe Checkout (labelled "Pay" with the amount), you make a binding offer to buy. The contract is concluded when we have confirmed your payment and make the licence key available to you (section 5). A payment confirmation by Stripe alone is not yet our acceptance.
3.4 Each order is for exactly one licence key. There are no quantities, coupons or subscriptions.
3.5 We store the contract text. We send you these terms, the withdrawal notice with the model withdrawal form and the contract confirmation on a durable medium (e-mail) (§ 7(3) FAGG).
3.6 Contract languages are German and English. If the versions differ, the version in which a consumer completed the purchase applies.
4. Price and payment
4.1 The price is shown on the shop page and in Stripe Checkout and is paid once; the price shown in Stripe Checkout is binding. Launch price €9.90 for purchases from 11 November 2026 up to and including 24 November 2026, after that €14.49. There are no shipping costs.
4.2 Payment is made through Stripe with the payment methods offered there (currently card). Stripe issues you a payment confirmation and an invoice.
4.3 A licence key is generated only after full payment confirmed by Stripe.
5. Delivery of the licence key
5.1 After a successful payment, Stripe returns you to our success page, where we show your licence key. We also send it to the e-mail address you entered in Stripe Checkout.
5.2 The key is generated only after confirmed payment. If Stripe's payment confirmation arrives shortly after your redirect, the success page may show the key only after a short wait or a reload. Save the key: pickup on the success page is possible for at most seven days after the purchase.
5.3 Delivery is complete as soon as the key is available to you on the success page or by e-mail. Performance of the contract within the meaning of § 18(1)(11) FAGG starts at that moment (see the withdrawal notice).
5.4 If you did not receive the key, write to [email protected] with the purchase date and the e-mail address used in Stripe Checkout. Never pass your key to anyone else.
6. Licence
6.1 Upon full payment you receive a non-exclusive, non-transferable, perpetual right to use ConsoleMouse with this one licence key for personal purposes.
6.2 On Windows, Mac and Linux there is no device binding: you can use your key on your own devices. On a Raspberry Pi a key is bound to one Pi at a time. The first activation is free. You can move the key to another Pi (device change); the previous Pi then loses its online activation. At most three device changes are possible within 365 days (a rolling window, not a calendar year). Re-activating the same Pi does not count as a change. A reinstall that changes the device identity can count as a change.
6.3 On Windows, Mac and Linux the app checks the key offline on your device; no data is sent when you activate it. On a Raspberry Pi, activation runs through our licence server (license.consolemouse.com). It transmits the key, a device identifier value and a cryptographic proof; details are in the privacy addendum. Without internet, no activation or device change is possible there.
6.4 Not permitted: reselling, lending, renting, gifting or otherwise passing on the key; use on other people's devices; simultaneous use on several Raspberry Pis; publishing the key; circumventing activation.
6.5 After a refund or a chargeback, the key is permanently blocked for new activations. An already activated Pi that stays offline may keep running technically, and so may the app on Windows, Mac and Linux, which checks the key offline; that does not create a right of use.
6.6 In case of a serious breach of these licence terms (such as reselling or publishing the key) we may block the key for new activations. We inform you by e-mail beforehand and give you an opportunity to respond where reasonable.
7. components and source-code offer
7.1 ConsoleMouse contains software under the GNU Affero General Public License, version 3 (AGPL-3.0), in particular the engine built on chiaki-ng. For these components the rights and obligations of the AGPL-3.0 apply independently of these terms. These terms do not restrict your rights under the AGPL-3.0.
7.2 We make the corresponding source code of the AGPL components available on a Raspberry Pi at the path /source/ of the local setup page. For every platform, on request to [email protected], we give you a download address or send the source code on a customary medium at cost.
7.3 The licence key, the licence server, the closed user interface and the activation are not AGPL components and remain our proprietary property. You may use, modify and run the AGPL components with your own client without a licence key; the key only unlocks our proprietary interface.
8. Updates
8.1 We provide updates for ConsoleMouse, including security updates, for the period you can reasonably expect given the type and purpose of the product (§ 7 VGG). We inform you about available updates inside the software.
8.2 If you do not install a provided update within a reasonable time, we are not liable for defects that result solely from the missing update, provided we informed you about the consequences and the installation instructions were not faulty.
8.3 We make changes beyond what is needed to keep the product in conformity only for a valid reason, at no extra cost to you and with clear information. If such a change impairs your access or usability more than insignificantly, you may terminate the contract free of charge within 30 days (§ 26 VGG).
9. Warranty (statutory conformity)
9.1 For consumers the Austrian Consumer Warranty Act (VGG) applies. We warrant that ConsoleMouse has the agreed and the objectively required properties at the time of supply and during the update period.
9.2 The warranty period is two years from supply. A defect that appears within one year of supply is presumed to have existed at supply.
9.3 For a defect you may first demand repair. If that is impossible, fails or is disproportionate, you may demand a reasonable price reduction or, if the defect is not minor, terminate the contract.
9.4 Limitations that come from your environment and that we named on the shop page and in the requirements list are not defects, for example an unsupported operating system or Pi model, no network connection between your device and the console, or changes by the console makers to Remote Play. The requirements are on the shop page before purchase.
9.5 For businesses, §§ 922 et seq. ABGB apply with a warranty period of one year; § 924 ABGB is excluded; defects must be notified in writing within 14 days of becoming apparent.
10. Liability
10.1 We are liable without limit for intent and gross negligence and for personal injury.
10.2 For slight negligence we are not liable to consumers for property damage and pure financial loss, to the extent § 6(1)(9) KSchG permits. Mandatory liability under the Product Liability Act remains unaffected.
10.3 Towards businesses, liability for slight negligence is excluded; compensation for lost profit, consequential damage and data loss is excluded unless caused by intent or gross negligence.
10.4 You are responsible for backing up your own data, profiles and settings on your devices.
11. Right of withdrawal
Consumers generally have a 14-day right of withdrawal. Because ConsoleMouse is digital content not supplied on a tangible medium, the right of withdrawal expires if, before paying, you expressly request that we begin delivery immediately and acknowledge that you thereby lose your right of withdrawal (§ 18(1)(11) FAGG; Art. 16(m) Consumer Rights Directive). Details, the model withdrawal form and the declaration you make before buying are in the withdrawal notice.
12. Refunds outside the right of withdrawal
12.1 Statutory warranty claims (section 9) remain unaffected.
12.2 A refund permanently blocks the licence key for new activations (section 6.5).
13. Support
Support: [email protected]. State the purchase date, the e-mail address used in Stripe Checkout, your platform (Windows, Mac, Linux or Pi model) and the support code shown in the software. Do not send passwords, pairing PINs or payment details. Response times are not promised.
14. Privacy
How we process personal data during purchase and activation is described in the privacy addendum for ConsoleMouse and in the general privacy notice.
15. Governing law, jurisdiction, dispute resolution
15.1 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers habitually resident in another EU/EEA state, the mandatory consumer protection rules of that state remain applicable (Art. 6 Rome I Regulation).
15.2 For claims against consumers the statutory place of jurisdiction applies (§ 14 KSchG, Brussels Ia Regulation). For businesses, the court with subject-matter jurisdiction at the seller's seat is competent.
15.3 The EU online dispute resolution platform was discontinued by Regulation (EU) 2024/3228 (no new complaints since 20 March 2025, shut down on 20 July 2025). A reference to that platform is therefore omitted.
15.4 We are neither obliged nor willing to take part in proceedings before a consumer dispute resolution body under the Austrian Alternative Dispute Resolution Act (AStG).
15.5 Consumers may contact consumer protection bodies and the European Consumer Centre Austria (europakonsument.at).
16. Final provisions
16.1 If a provision of these terms is invalid, the rest remains valid. Towards consumers, the statutory rule replaces the invalid provision.
16.2 Changes to these terms apply only to purchases made after the new version is published.
16.3 Trademarks: PlayStation and PS5 are trademarks of Sony Interactive Entertainment Inc. Xbox is a trademark of the Microsoft group of companies. Raspberry Pi is a trademark of Raspberry Pi Ltd. Grand Theft Auto and GTA are trademarks of Take-Two Interactive Software, Inc.